Parcels are usually sent within 5 working days after order payment has been received. They are sent via the French postal service La Poste (Colissimo) with a tracking number and delivered to you without signature, or via DPD (coming soon). The Hydra Trading Company may use other transporters depending on volume and destination of parcels. Whatever the means of shipping you choose, you will be sent a link to follow your parcel.
Shipping costs vary according to total weight and destination of the parcel, they may also vary according to which carrier is used. We recommend you order your goods all together so as to make only one shipment as we cannot group 2 orders placed separately. Shipping costs will apply to each order. We cannot be held responsible for breakage or loss during transport but we do pay very special care to wrapping fragile objects, with appropriate box dimensions.
We are also very careful to use eco-friendly packaging, recycled and sustainable as much as possible.
International shipping (outside the EU)
For the moment, parcels to be sent outside the EU via this website can only be sent with the French Post Office. See prices on the chart below. For other carriers, please contact us by email for an estimation of costs. Also, please note that local taxes or VAT may apply to your parcel at your end of the delivery which we cannot be held responsible for, please contact your relevent local authorities for further information.
Please also note that all products from the "Delights" section of this website cannot be shipped outside the EU because of specific regulations relating to food products.
Shipping Costs with the French Post Office
Please note that the zones described below are those set by the French Post Office.